Contact Us
Returns & Exchanges
- Our Return Policy
- How do I initiate my return or exchange?
- I don’t have a printer, how do I get the return shipping label?
- I have my pre-paid USPS mail label and packing slip, what’s next?
- Why would an item NOT be eligible for a refund or exchange?
- Who pays to ship items back for a refund or exchange?
Questions about My Order
- Gift Cards
- I have a question about my order, how can I get help?
- How do I cancel or change my order?
- When will I be charged for my order?
- If an item I ordered is out of stock, when will I receive the rest of the order?
- What forms of payment does Ruby Ribbon accept?
My Account
Shipping
- How Long Will It Take My Order To Arrive?
- I signed up to be a Stylist, when will I receive my Starter Kit?
- I haven’t received my package yet, what should I do?
- Do I have to sign for my package?
- Does Ruby Ribbon ship outside the U.S.?
- Does Ruby Ribbon offer expedited shipping?
Product, Sizing & Defects
- How to Care for Your Cami
- How to Step into Your Cami
- Fit Guides / Size Charts / How to Measure
- Shape and Support Scale
- My item is defective, what should I do?
- What laundry detergents are recommended?
Finding or Becoming a Stylist
- How can I sign up to become a Ruby Ribbon Stylist?
- What does it mean to be a Ruby Ribbon Stylist?
- What are the benefits of becoming a Ruby Ribbon Stylist?
- Who can join Ruby Ribbon as a Stylist?
- Do I have to sell a certain amount every month?
- What are the start-up costs for becoming a Ruby Ribbon Stylist?