We’re just as excited as you are for your order to arrive!
Our guarantee to you:
- We process all in-stock items in approximately 2 business days from your order date. Please note that Saturdays, Sundays and national holidays are not considered business days. AS OF 9/6/2023 - PLEASE NOTE THAT DUE TO HIGH DEMAND, SOME ORDERS MAY TAKE 3-10 BUSINESS DAYS TO SHIP.
- We’ll make every attempt to deliver your package within approximately 3-10 business days after it ships. For shipments to Alaska and Hawaii, please allow up to 13 business days for delivery.
- All orders submitted over the weekend will be processed the next business day, which is usually Monday.
- Once the package has shipped, you will receive an email with tracking information.
- The shipper is determined at the time the order is shipped. At this time, USPS or UPS will be the shipper. Customers are not able to select the shipper the of their choice.
NOTE: If you ship your order to a freight forwarding company, Ruby Ribbon cannot be held liable for any transaction with a forwarding company. Once delivery is confirmed by UPS or USPS, Ruby Ribbon is no longer liable for the package.
Here are the Postal Service holidays for 2023:
- New Year's Day : Monday, January 2
- Martin Luther King Jr. Birthday : Monday, January 16
- President's Day : Monday, February 20
- Memorial Day : Monday, May 29
- Juneteenth National Independence Day : Monday, June 19
- Independence Day: Tuesday, July 4
- Labor Day: Monday, September 4
- Columbus Day: Monday, October 9
- Veteran's Day: Saturday, November 11
- Thanksgiving Day: Thursday, November 23
- Christmas Day: Monday, December 25
Please note, our warehouse does not ship orders on Friday, November 24, 2023 and Tuesday, December 26, 2023.