We’re just as excited as you are for your order to arrive!
Our guarantee to you:
- We process all in-stock items in approximately 2 business days from your order date. Please note that Saturdays, Sundays and national holidays are not considered business days.
- We’ll make every attempt to deliver your package within 3-10 business days after it ships.
- All orders submitted over the weekend will be processed the next business day, which is usually Monday.
- Once the package has shipped, you will receive an email with tracking information.
Need it faster?
Ruby Ribbon offers an expedited shipping option via UPS Next Day Air for $36.00. Orders placed Monday - Thursday before 7:59am PST will be delivered the next business day. Saturdays, Sundays and holidays are not considered business days .
Please Note The Following:
Orders placed on Friday before 7:59am PST, will be delivered on Monday (excludes holidays).
Expedited orders placed on Saturday and Sunday will ship the next Monday (excludes holidays) for Tuesday delivery .
At this time, we do not offer Saturday delivery.
- Ruby Ribbon is not responsible for shipping delays due to inclement weather.
NOTE: If you ship your order to a freight forwarding company, Ruby Ribbon cannot be held liable for any transaction with a forwarding company. Once delivery is confirmed by UPS or USPS, Ruby Ribbon is no longer liable for the package.
Here are the Postal Service holidays for 2023:
- New Year's Day : Monday, January 2
- Martin Luther King Jr. Birthday : Monday, January 16
- President's Day : Monday, February 20
- Memorial Day : Monday, May 29
- Juneteenth National Independence Day : Monday, June 19
- Independence Day: Tuesday, July 4
- Labor Day: Monday, September 4
- Columbus Day: Monday, October 9
- Veteran's Day: Saturday, November 11
- Thanksgiving Day: Thursday, November 23
- Christmas Day: Monday, December 25