We’re just as excited as you are for your order to arrive!
Our guarantee to you:
- We process all in-stock items in approximately 2 business days from your order date. Processing time may take longer during site wide sales and the holiday season. Please note that Saturdays, Sundays and national holidays are not considered business days.
- We’ll make every attempt to deliver your package within approximately 3-10 business days after it ships. For shipments to Alaska and Hawaii, please allow up to 13 business days for delivery.
- All orders submitted over the weekend will be processed the next business day, which is usually Monday.
- Once the package has shipped, you will receive an email with tracking information.
Standard Shipping:
- The shipper is determined at the time the order is shipped. At this time, USPS or UPS will be the shipper. Customers are not able to select the shipper the of their choice.
Expedited Shipping:
- Ruby Ribbon offers an expedited shipping option for $45. Please allow 1-3 business days for delivery. The carrier is selected when the order is shipped. Please note that Saturdays, Sundays and national holidays are not considered business days . Order must be placed by 7:59am PST to ship the same business day.
- At this time, we do not offer Saturday delivery.
- Ruby Ribbon cannot be held responsible if the package is late due to inclement weather .
NOTE: If you ship your order to a freight forwarding company, Ruby Ribbon cannot be held liable for any transaction with a forwarding company. Once delivery is confirmed by UPS or USPS, Ruby Ribbon is no longer liable for the package.
Here are the Postal Service holidays for 2024:
-
-
-
MONDAY, January 1
-
MONDAY, January 15
-
MONDAY, February 19
-
MONDAY, May 27
-
WEDNESDAY, June 19
-
THURSDAY, July 4
-
MONDAY, September 2
-
MONDAY, October 14
-
MONDAY, November 11
-
THURSDAY, November 28
-
WEDNESDAY, December 25
-
-
Please note, our warehouse does not ship orders on Friday, November 29, 2024 or Thursday, December 26, 2024.