Refunds are made back to the original form of payment. If you lost your credit card, but reopened one with the same financial institution, we can use the original transaction information to process your refund.
Comments for special requests, such as changing a credit card, should be added in the comment box that is included in the online Returns portal.
Please note that actual credit card information should not be included in the comment box provided.
After the product has been received by our distribution center, a customer support representative will reach out to you for processing the special instructions.