Here are some steps you can take:
- Your Ruby Ribbon Stylist is a great first resource to assist with any questions regarding your order.
- If you do not have your Stylist’s contact information, please check the top of the packing slip from your order for your Stylist’s email and phone number.
If you’re unable to connect with your Stylist or don’t have one, please reach out to our Customer Support Team and we’ll be happy to help!